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Be ASured

A little about us...

About our insurance services

 

1. The Financial Conduct Authority

The Financial Conduct Authority is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

 

2. Whose Products Do We Offer?

Pure Protection: We offer products from a range of insurers for Life, Critical Illness Cover, Whole of Life Insurance, Family Income Benefit and Income Protection Insurance.

Accident, Sickness and Unemployment: We only offer Accident, Sickness and Unemployment from Paymentshield and Legal & General

Home Insurance: We offer products from a range of insurers

 

3. Which Service Will We Provide You With?

Insurance

We will advise you and provide you with a personal recommendation after we have assessed your needs for Life Cover, Critical Illness Cover, Whole of Life, Family Income Benefit, Income Protection Benefit, Accident, Sickness & Unemployment and Household Insurance. We represent you and not the insurer in connection with the services we provide.

 

4. What Will You Have To Pay Us For This Service?

No Fee. We will receive commission from the insurer: the amount of the commission will be a proportion of the premiums you pay for your insurance product. This applies to any products for Life Cover, Critical Illness Cover, Whole of Life, Family Income Benefit, Income Protection Benefit and Household Insurance.

 

5. Who Regulates Us?

 

Asure Financial Limited is an appointed representative of First Complete Limited trading as PRIMIS Mortgage Network , which is authorised and regulated by the Financial Conduct Authority (FRN: 435779). First Complete Limited's permitted business is advising and arranging mortgages and non-investment insurance advice. You can check this on the Financial Services Register by visiting the FCA's website www.fca.org.uk or by contacting the FCA on 0800 111 6768.

 

6. What To Do If You Have A Complaint?

If you wish to register a complaint, please contact us:

...in writing

Write to: Complaints Department, PRIMIS Mortgage Network (FC) Compliance Department, Newcastle House, Albany Court, Newcastle Business Park, Newcastle Upon Tyne, NE4 7YB

...by phone

Telephone: 0191 233 4685

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Services Ombudsman Service.

 

7. Are We Covered By The Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.